Privacy Policy

1) What personal data we collect

• Contact details you provide in forms (e.g., name, email, phone).
• Form submission content (the message you send us).
• Technical data (e.g., device/browser data, IP address, pages visited) for security and service operation.

2) How we use personal data

We use personal data to:

• respond to your inquiries and provide requested information;
• manage and process form submissions;
• protect our services, prevent abuse, and ensure security;
• improve website functionality and user experience.

3) Legal basis for processing

For any personal data processing (including forms, and any cookies or similar identifiers where used), we process personal data in compliance with:

Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.

4) Provider information and consumer-related rights (UA)

If we sell or offer services through the website (including ordering/booking), we ensure that users can directly access legally required provider information, including relevant provider details. We do this in accordance with:

Закон України "Про електронну комерцію" від 03.09.2015 № 675-VIII.

Before you order or hire services, we provide reliable and accessible information so you can make an informed choice. We do this in accordance with:

Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX, Закон України "Про захист прав споживачів" від 12.05.1991 № 1023-XII.

If you are a consumer and there are violations of your rights during purchase/ordering, you can submit a complaint or request regarding such violations. This is supported under:

Закон України "Про захист прав споживачів" від 10.06.2023 № 3153-IX.

If we provide services, they are offered in the state language in accordance with:

Закон (стаття 30) щодо мови обслуговування споживачів в Україні.

5) Advertising communications

If we run commercial communications or advertisements, they are clearly identifiable as advertising and are not misleading. This is done in accordance with:

Закон України "Про рекламу" від 03.07.1996 № 270/96-ВР.

6) Data retention

We retain personal data only for as long as necessary for the purposes described in this Policy, and for legal and regulatory obligations. Retention periods may vary depending on the nature of the data and the interaction you have with our website.

7) Your rights

Under Ukrainian law, you may have rights related to your personal data (including access to your data, correction, deletion, and other rights provided by law). To exercise your rights, contact us using the details below.

We handle requests in accordance with:

Закон України "Про захист персональних даних" від 01.06.2010 № 2297-VI.